Returns & Exchanges
At Flojos Sandals, we want you to love your walk, which is why we offer a 30-day window for returns or exchanges on all unworn footwear in its original packaging. If your new sandals aren't a perfect fit, our streamlined process ensures a quick resolution so you can get back to the beach.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email and secure it to your original shipping box.
Ship It Back
Drop off your package at any authorized carrier location; please ensure the sandals are unworn and include all original tags.
Receive Refund or Exchange
After our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new pair within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing